Ticketed Events
Some events during Anime Expo may also require a ticket, in addition to a badge. You can buy your tickets online ahead of time or you can purchase them onsite at the Ticketing Booth, based on availability.
Get InfoSome events during Anime Expo may also require a ticket, in addition to a badge. You can buy your tickets online ahead of time or you can purchase them onsite at the Ticketing Booth, based on availability.
Get InfoCancellation Policy
By registering for an Anime Expo badge, you agree not to sell, trade, transfer, or share your promotional code, email confirmation, or badge. If the Society for the Promotion of Japanese Animation (SPJA) determines in its sole discretion that you have violated any SPJA policies, SPJA can cancel your badge(s) and keep any money paid by you. Confirmations and/or badges that have been sold or provided by anyone other than SPJA will not be honored.
You must register an individual name for each badge and each name must match a valid government-issued photo ID. If SPJA determines you have purchased more than one badge in your name for any day, SPJA has the right to cancel your duplicate badge(s) and issue you a refund less the processing fee.
EVENT CANCELLATION
SPJA reserves the right to cancel or postpone Anime Expo, or any part of Anime Expo, on limited or no notice in SPJA’s sole discretion. In the event of a cancellation or postponement of Anime Expo, SPJA shall not be responsible or liable for any costs, damages, fees, expenses, or other compensation associated with Anime Expo
Refund and Transfer Policy
All sales are final for all badge purchases and, therefore, non-refundable.
All badges are non-transferable to any other SPJA event.
SPJA reserves the right to change the Refund and Transfer Policy at any time without notification.
Upgrade, Downgrade, and Exchange Policy
You can upgrade your (1-Day to 4-Day) badge, based on availability, by sending an email to registration@anime-expo.org before March 31, 2022.
Downgrades are not permitted.
You can exchange your 1-Day badge for another 1-Day badge, based on availability, by sending an email to registration@anime-expo.org before March 31, 2022.
Credentials & Entry Policy
For security reasons, and to allow entry into Anime Expo, all attendees must always wear, possess, and present their badge and any required wristband credential while onsite or at any other venue/location utilized for Anime Expo as follows:
Each Attendee must retain possession of his or her own badge for the duration of Anime Expo and may not loan or give the badge to anyone else. If Credentials are not worn or presented correctly by an Attendee, SPJA reserves the right to refuse admission, service, and cancel the Attendee’s badge at SPJA’s sole discretion without liability. All badges are the property of SPJA and must be relinquished to SPJA upon request.
Age Restriction
Purchase a badge appropriate for the child's age by the first day of attendance of Anime Expo 2022.
Attendees age 13 years old and under must be accompanied by a parent or guardian, age 18 or older, for the duration of their time at the event. Attendees under the age of 18 must be accompanied by an adult if required to pick up their badge in Will Call at the Registration Booth. We recommend attendees ages 14-17 have a parent or guardian close by for the duration of the event. Please refer to the full Youth Protection Policy (Section 6) on the AX website.
Any programming designated 18+ will require attendees to have an 18+ wristband to present for admission at the door. An 18+ wristband can be obtained at any Info Services booth by presenting a valid government-issued photo ID that shows the date of birth. Please see our Program Room Policy for more information.
Badge Mailing Policy
Anime Expo will ship 4-Day, 1-Day, Child, Premier Fan, Artist Alley, Exhibitor and paid Industry badges, purchased between January 10, 2022 through 12:00 PM PT on June 13, 2022, within the United States (excluding minor outlying islands) and Canada. Badge mailing will start in early May 2022. Premier Fan, Artist Alley, Exhibitor, and paid Industry badges will be mailed out in early June 2022. Badges will not be re-shipped under any circumstances.
All badges purchased in the same order will be mailed out to only ONE address. Be sure to enter the shipping address, if it is different from the Buyer’s address when filling out the purchase form. The last day to change your shipping address is April 25, 2022.
These dates may be subject to change due to scheduling or external factors
Onsite Badge Pick Up
Attendees who purchase badges after the Badge Mailing Deadline (June 13, 2022) and all international attendees must pick up their badges in Will Call at the Registration Booth beginning June 30, 2022, at the Los Angeles Convention Center. The Buyer may pick up all badges in their order or each individual Registrant can pick up their own badge. Upon arrival, you must present your registration confirmation email and a valid government-issued photo ID. This should match the Buyer or the Registrant’s name/information to pick up your badge. Your registration order confirmation is also available in your ShowClix account (My Tickets) under the My Events tab.
All attendees under the age of 18 must be accompanied by an adult in order to pick up their badges.
Badge Activation Policy
Every badge must be activated to participate at Anime Expo 2022.
Lost Badge
Lost badges are subject to a reprint fee. To purchase a badge reprint, go to the Registration Booth for assistance.
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